Building automated funnels

Let's move on to the “Paid settings” section and select “Scenario management,” we'll use the “/start” scenario as the basis for launching the autoresponder setup, since every user interacts with this command when they first start the bot.

The first message in the sales funnel will be a welcome text; the next step is adding new messages, which is done by clicking the “Add message” button.

Great! We have created the messages; now we need to connect them with time intervals, and this is done using the “Sending timer”, which is created in exactly the same way as a message.

After you create the messages and set the sending timer, connect them to each other by clicking the “three dots” on the message with text and selecting “Merge message,” connect it with the timer message, and in turn connect the sending timer with the second message with text.

Done! You have set up the auto-funnel bot!

Ultimately, we will get a properly configured autoresponder funnel consisting of a sequence of messages with delivery after a specified time using the “Send Timer”.

In the screenshot, we can see that the potential customer stopped at choosing a product, but later did not take any action.

1. After one minute, a message arrives with a personal promo code.

2. After another 5 minutes, the bot reports a promotion, which already at least “nudges” the customer to make a purchase.

3. After sending the second message — 5 minutes later, a sequence of two combined messages arrives, informing the customer about interesting news in the world of games and about new arrivals appearing in your store immediately after their release.