Building automated funnels

Setting up an automated funnel using scenarios is a fairly flexible system; you can configure message sequences for absolutely any scenario and menu button.

Important! If the funnel scenario is triggered by pressing a menu button, the scenario and the button must have the same name (when creating a menu button with the “scenario” type, the scenario automatically appears in the “scenario management” button!)

How to create an automated sales funnel?

Let's move on to the “Paid settings” section and select “Scenario management,” we'll use the “/start” scenario as the basis for launching the autoresponder setup, since every user interacts with this command when they first start the bot.

Setting up the sequence of messages for an automated sales funnel

The first message in the sales funnel will be a welcome text; the next step is adding new messages, which is done by clicking the “Add message” button.

Great! We have created the messages; now we need to connect them with time intervals, and this is done using the “Sending timer”, which is created in exactly the same way as a message.

How can I combine the messages in the autoresponder sequence together?

After you create the messages and set the sending timer, connect them to each other by clicking the “three dots” on the message with text and selecting “Merge message,” connect it with the timer message, and in turn connect the sending timer with the second message with text.

Done! You have set up the auto-funnel bot!

What does a configured automated funnel look like on the BOT-T website

Ultimately, we will get a properly configured autoresponder funnel consisting of a sequence of messages with delivery after a specified time using the “Send Timer”.

Let's look at the funnel from the client’s perspective in the Telegram bot

In the screenshot, we can see that the potential customer stopped at choosing a product, but later did not take any action.

1. After one minute, a message arrives with a personal promo code.

2. After another 5 minutes, the bot reports a promotion, which already at least “nudges” the customer to make a purchase.

3. After sending the second message — 5 minutes later, a sequence of two combined messages arrives, informing the customer about interesting news in the world of games and about new arrivals appearing in your store immediately after their release.