Help Center BOT-T

Find answers, learn how to use the service, and get help from our team.

For example: payment, plans, Telegram bot, reviews...

BOT-T help center mascot — robot assistant with Telegram and FAQ icons

Product loading

Updated Oct 4, 2026

To upload a product, you need to go to Categories and Products and click the button shown in the screenshot
Example product: Books, videos, photos(i.e. a product that is not for one person only)
Uploading through the website is available up to 20 MB. Not all file extensions are accepted.
It is recommended to upload through the admin panel in the bot (/admin)

Inventory balance management

You can manage the product using the "Manage products (files)" button.

You can delete the file or download it.

Product issuance in the bot

The goods are issued by file.

What are unique files?

It is not always convenient to sell only text information; sometimes it is necessary to sell files. For example, archives, books, etc.
With this type of product, the files are uploaded to Telegram servers and then sent to the customer after purchase.