Why is the second message needed in the auto-application acceptance bot?

1. Confirmation of receipt of the request: additional message can be used to confirm that the request has been successfully received and registered in the system. This allows customers to be sure that their request has been successfully submitted and will be processed.
2. Additional information: additional message can contain extra information about the request processing process, such as the expected response time or additional requirements for the customer. This helps clarify the customer's expectations and provide them with useful information.

3. Customer support: The second message can also be used to provide contact information or links to customer support resources. This allows customers to reach out for help or get additional information if needed.
Overall, the second message in the Telegram auto-request bot helps improve communication with customers, confirm receipt of the request, and provide them with additional information or support when needed.

How to trigger a Telegram system notification effect like: "The bot wants to send you a message"

To trigger this effect as shown in the screenshot (a service notification from Telegram), you must meet 2 conditions

1. The request in the resource must be active but not accepted

2. The user must unsubscribe (block) the bot