Greeting and additional message in the auto-application acceptance bot are messages that the bot automatically sends to the user after receiving their application.
Greeting is the first message that the user receives from the bot immediately after submitting the application. It contains information that the application has been accepted and will be processed as soon as possible. The greeting may also include thanks to the user for reaching out and a note that they can ask additional questions or clarify details.
Additional message is a message that the user receives after the application acceptance is confirmed. It may contain additional information about the application processing process, such as the expected response time or the contact details of the operator who can be reached for clarifications. The second greeting may also request that the user provide additional data or clarify information about the application.
Greeting and additional message in the auto-application acceptance bot are needed to notify the user that their application has been received and will be processed. This helps establish contact with the user, confirm their request, and give them the opportunity to ask additional questions or clarify details.
Greeting and additional message also improve the level of service and communication with users.
Auto-application acceptance bot scenario and how does it work?
1. Greeting - what is sent by the /start command
2. Application handler scenario - The scenario that is sent when an application is submitted.
3. Scenario button - a button that is sent together with the scenario
4. Additional message - A message that is sent after N minutes, regardless of the application handler scenario
5. Application - a client’s submitted request to the resource
6. Resource links - Links generated in BOT-T for accepting applications to the resource. They can be used to track traffic.
What does this look like for users in the bot?
1. The subscriber clicks your invite link that they saw in an ad.
2. Then they see a window where they can submit a request to join. They click it.
3. A message pops up saying that their request will be reviewed and accepted.
4. They are instantly and automatically subscribed to the channel.
5. If you have set up a greeting, the subscriber receives a message from your bot (even if they have not interacted with it before).
6. If you have a second greeting, after some time (which you set yourself), the subscriber will receive another message with your text. You can see our illustrative example of what this looks like
here
Important: The bot accepts the request instantly, but the subscriber does not see this right away. They will either find your channel in their feed later, or immediately click the link again to go to your channel, or receive a message from you through the bot, in which you greet them.