How does the gift system work in the bot for selling on Telegram

Updated Oct 4, 2026

The gift system in the digital goods sales bot works as follows:

- A product with the type "Gift" is created

- Fill in the gift content

- The user goes to your store catalog and selects a gift

Important! One customer can receive the gift only once, so by using different accounts, the user will be able to enter the bot and receive new gifts

Setting up gifts in a Telegram bot for sales

The main parameters of a product with the type "Gift" are configured in the same way as other products, the main difference is the absence of a price and the choice of the gift delivery format:

- Issue only one line at a time, for example, if you are giving out coupons (codes) as gifts, then this type is exactly the right gift setup option for you; after one line is issued, it will be removed from the gift contents

- Issue all lines at once

Example of using a gift in a sales bot

After the user claims the gift, a receipt and the gift itself will be sent to them

Gifts will help retain existing customers and strengthen their loyal attitude toward your store.