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Help Center BOT-T

Find answers, learn how to use the service, and get help from our team.

For example: payment, plans, Telegram bot, reviews...

BOT-T help center mascot — robot assistant with Telegram and FAQ icons

Greeting in a Telegram bot with feedback

Greeting in a Telegram bot with feedbackGreeting in the feedback module - the information with which the user's journey begins toward answers to the necessary questions; for example, if you have a bot for selling in-game currency, such bots have a currency balance withdrawal system based on the feedback module, an обязательным condition is the presence of a button for "starting questions"; if it is not there, then the bot will not receive a command to begin the survey

Farewell in a Telegram bot with feedback

Farewell in a Telegram bot with feedbackFarewell in a Telegram bot with feedback is a message sent to the user after they have finished answering the specified questions; in this message, as an example, information can be used to tell the user how soon their request will be processed.

Canceling a request in the Telegram bot with feedback

Canceling a request in the Telegram bot with feedbackApplication cancellation message - this is a message sent to the user in the event of application cancellation, both on the user's side and on the administrator's side; it can be very useful for the user to determine the reasons for the cancellation.