Preface on free messages

Free blocks in the Telegram bot are a function that allows you to create and configure individual sections or "blocks" of information or functionality within the bot through the BOT-T website. These blocks can be configured to perform various tasks, such as providing specific information, performing actions, or handling specific requests.

For example, you can create a customizable block that responds to frequently asked questions, provides order status updates, or offers recommendations based on the user's previous interests.

These blocks can be configured and changed at any time in the Bot-T system, making the bot a flexible and adaptive tool for customer service.