Reminder for the user

User reminder - a very useful tool if a potential buyer gets distracted and forgets to answer the feedback module questions in the Telegram bot, for example, at the point about delivery or payment for the product, the bot will remind them about it after some time, which you can set yourself

Reminder for the administrator

The reminder for the administrator works according to the same logic as for the user - a very useful tool if the administrator gets distracted and forgets to respond to a feedback module request in the Telegram bot, for example, to record payment for an item, the bot will remind them about it after some time, which you can set yourself.