Quick responses for the administrator to the request

This button configures quick replies for the administrator to respond to a user request. For example, if you have added a feedback module for a product — virtual currency in the game — and received the necessary data from the customer, using the button provided you can prepare a prewritten text in advance to inform the user about the completion of the service you offer.

Where can I view all incoming requests to the bot with feedback

In this button, you can view questions, reply to the client, and mark it as read so you don’t get confused by the responses; here, all questions and attempts to answer the questions are collected.